Tour FAQ
Ready for a Toronto adventure? This page answers the most common questions about Walk with Shaun tours, covering everything from logistics to policies so you can prepare for your journey with confidence.
Tours
What will you experience on the walk?
You can expect a guided walk through downtown Toronto with vivid storytelling, public art, local history, and the hidden details behind each stop. It's an easy way to see the city from a new angle.
What are the highlights of each walking tour?
Each walking tour is designed to showcase Toronto's rich history, vibrant art scene, and hidden urban gems. Highlights include expert storytelling, exploration of unique neighbourhoods, and insights into public art.
Are the tours accessible?
Yes, all of our walking tours are accessible for individuals using mobility devices. Those with limited mobility should note that the tours last 2-2.5 hours.
Can I bring my pet?
Sure! Most locations will be outside and pets are welcome. You may need to stay outside at a very limited number of stops.
Are children welcome?
Yes, children are welcome however the content of our tours written for the interests of an adult audience.
What if the weather is poor?
Our tours will run in almost any weather excluding heavy rain, thunderstorms or extreme wind and temperatures below -10°C (15°F). Please come ready for the weather conditions.
Are there toilets along the tour?
The availability of toilets varies based on the tour option. The public art walking tours have limited availability of public toilets. The waterfront walking tour has good availability of public toilets.
What if I want to leave? Can I depart early?
Yes, please stay as long as you like or leave as your schedule requires.
How long does the tour last?
Tour length varies by route, and the exact timing is listed on each booking page. Check the tour page before you reserve so you have the latest start time and duration.
Where should you meet the guide?
For Hidden in Plain Sight, you meet outside Union Station in downtown Toronto. Your booking confirmation gives you the exact meeting details, so you can arrive with confidence.
What should I wear or bring?
Comfortable shoes are a must. We're on our feet and exploring downtown Toronto, so dress for the weather and bring water, sunscreen, or an umbrella if the forecast looks changeable.
Booking
How do I reserve my spot on the tour?
You can book your place online through the tour listing. It's free to reserve, and booking ahead helps us keep the group organized. If you're planning to come, save your spot before you arrive.
What if I need to cancel?
Please use the cancellation link provided in your confirmation email from our booking partner page. You may be taking a place from someone who would like to take this tour. Your guide is also charged a booking fee.
Where can you read guest reviews?
You can read reviews on the tour listing. The experience currently shows a 4.96/5 from 25 reviews, so you can see what other walkers enjoyed before you book.
Can I book a private or custom tour?
Walk With Shaun focuses on guided group walks, but custom options may be available depending on the date and tour. Send a message with what you have in mind, and we'll let you know what's possible.
Payment
Are the tours really free?
While there is no booking fee, tours operate on a pay-what-you-want model where you will tip your guide at the end of the tour.
How can I pay?
Your guide accepts cash (CAD, USD, EUR, GBP), PayPal, Interac and credit cards. Venmo and CashApp are not accepted in Canada.
How much should I tip the guide?
Payment is at your discretion. We recommend reviewing comparable paid tours and adjusting for what you thought of the experience. ($25-40 per person is a standard for your reference). Note that your guide pays a booking fee of $4-5 per person to the booking page.